Frequently Asked Questions

If a debtor pays me early, do I have to continue with the stages?  
No. As soon as a debtor pays all court or legal proceedings are discontinued. For example, if after service of the court document the debtor pays, you can withdraw and the amount that you would have paid in Stages 1-4 is the only amount you have to pay.   

Do I need a written contract to recover a debt?

No. While a written contract strengthens your claim, debts can often be recovered based on invoices, emails, purchase orders, or other evidence of agreement and supply. We will assess the available evidence before proceeding.
What if I come to an agreement with the debtor and I decide to discontinue?
You remain in control at all times. If you reach a private settlement or decide not to proceed, we simply close the file. You only pay for the stage we have completed, plus any disbursements incurred. There are no hidden cancellation penalties.

Can I be re-imbursed for the my legal costs if I win?

Yes, your judgement amount can include a re-imbursement for legal costs, filing fees, at the scale. Depending on the amount of the debt, you may be fully re-imbursed for your costs.

What if the debtor does not have any money?
If the debtor cannot pay immediately, we can explore payment arrangements, security options, or enforcement mechanisms such as garnishee orders or statutory demands (for companies). We will advise you candidly if recovery is unlikely so you can make an informed commercial decision.
Do I have to pay you upfront?

Yes, before each stage is issued, filed or sent, we require payment of our professional fees. The payment amount is only for the our professional fee at that particular stage.